1. What does it mean if my honey is slightly different in taste or colour?

Honey is a natural agricultural product, affected by factors such as location, season and temperature. These varied conditions can occasionally change the honey’s taste or colour, but have no impact on the quality and purity of your Manuka honey.

2. Why does it mean if the state of my Manuka honey changes?

Honey states will differ according to factors like temperature. At a higher temperature, honey will have a lower viscosity, appearing runny and less crystalline. At lower temperatures, the honey will slowly crystallise, becoming thicker and more solid.

3. Can I judge the MGO concentration by the colour of my honey?

The colour of Manuka honey is influenced by a number of natural variables, such as the placement of hives, time of harvest, climate and bee activity. The honey will also change colour with storage time, temperature and light exposure. Because of this, the depth of the honey's colour can not be used as an indicator of MGO levels and active microbial factor standards. To assure you of the quality of your Manuka honey, APISDO test every batch in reputed, independent laboratories. This way, we are able to confidently ensure all of our products meet New Zealand standards

4. What does it mean if my honey develops a grainy texture?

This phenomenon is due to the activity of natural bactericidal MGO factors in your honey. MGO (Methygloxal) is formed via non-enzymatic dehydration as the honey matures. These natural reactions can cause variations in the physical state of your honey, graininess being one of these. It is an indicator of the integrity of your honey and the of presence of the MGO factors that give Manuka honey its unique quality and attributes.

5. What is the white, foamy-textured layer on top of my new Manuka honey?

White foam is a normal phenomenon and does not indicate product deterioration. Any natural honey product that has not been treated manually will produce bubbles when the temperature rises or the product moves (such as in the filling of the jar, or during transportation). These bubbles will slowly rise to the top of the jar, forming a layer of white foam. This is merely cosmetic and does not affect the taste or quality of the honey in any way. Blake Holmes Copywriting APISDO Manuka Honey

6. Will the plastic packaging affect the quality of my Manuka honey?

APISDO honey is sold in safe, non-toxic medical-grade plastic. The dark brown colour of the plastic helps to protect your honey from light, preserving its quality, freshness and taste.